Frequently Asked Questions
Where are you located?
We multiple treatment locations in Jamaica: Treatment Venues **Vivo Health Services: 19 Lindsay Crescent, Dunrobin. Kgn Edgeport Medical & Dental Ctr: 167 Cecille Ave. Portmore, St. Catherine House Visits available in: Kingston & St. Andrew, Portmore, Spanish town & Linstead - for other parts of the island, click here to contact us for further details. You may your book online sessions. **Mailing address
What are your business hours?
Business hours are from 8am-5pm Mon-Friday for appointments and billing. Sessions with our coach / therapist is based on availablity To find out more about a specific office give us a call or send a message or email.
Can I bring someone with me?
You are very welcome to bring someone with you to your appointment and they can sit in on the consultation and treatment with you if you wish. Depending on the sensitive nature of your service or session, we reccomend you think this through thoroughly.
Do you accept insurance?
We accept some insurance plans. Please check with your insurance provider to see if physiotherapy is covered under your plan. We can however provide claim form. Insurance coverage is specifically for physiotherapy services only. Currently accepting Canopy frrom the Jamaica market for physiotherapy
What services do you offer?
We offer office visits, home visits, and virtual/telehealth sessions in physiotherapy. We also offer various health and wellness coaching packages plus health resort/spa packages.
How do I schedule an appointment?
You can schedule an appointment by calling us 876-819-3633 or filling out the online consulation registration form on our website and booking your appointment based on the service you desire. We will contact you within 24 hours to confirm the appointment.
Do I need a referral from a doctor?
No, you do not need a referral from a Doctor to benefit from most of our services. However, if you have a specific medical condition, we may recommend consulting with your doctor before starting any treatment. If you are not sure of what service you may need, call us or book an Introduction Call on your website, its free.
What types of payment do you accept?
We accept cash, visa / mastercard / keycard payments online.